Troubleshooting

Frequently Asked Questions

Do I have to turn on airplane mode to start the app?

Yes, but you will be prompted to do so when you go to activate your Distractless app.

Do I have to turn on Bluetooth?

Yes, but you will be prompted to do so when you go to activate your Distractless app.

Will my phone go back to normal when I turn off my car?

No, you will need to turn off Distractless as well as airplane mode to receive all missed calls and texts.

Can I use maps/GPS while in Distractless Mode?

Whilst technically maps should not work, some owners of Distractless have found by setting the destination and starting the journey on your phone before your get into Distractless Mode might give you some map functionality, albeit limited. Feel free to give it a try.

Can I still use Facebook?

No, not while driving. Distractless is aimed to stop drivers using all social media while driving.

What happens if I override the device?

A message will be sent to your nominated third party (and you will have to answer to them later).

What happens if my phone battery goes flat?

You can still start your car by holding your ignition on for 5-10 seconds and your car will
start. However, a breach will be recorded and a message will be sent to your nominated third party.

What happens if l want to make a call?

You should pull over, turn your car off, turn off Distractless, and then make your call.

How does my phone connect to my car?

Using your phone’s Bluetooth connection.

Can someone else’s phone connect to my car so they can drive it?

Only if they are on your account. This also gives you control over who drives your ca.

I am installing the device and I am having trouble getting it going.

See t he debugging flowchart below.

 

troubleshooting