Troubleshooting

Frequently Asked Questions

Do I have to turn on airplane mode to start the app?

Yes, but you will be prompted to do so when you go to activate your Distractless app.

Do I have to turn on Bluetooth?

Yes, but you will be prompted to do so when you go to activate your Distractless app.

Will my phone go back to normal when I turn off my car?

No, you will need to turn off Distractless as well as airplane mode to receive all missed calls and texts.

Can I use maps/GPS while in Distractless Mode?

Whilst technically maps should not work, some owners of Distractless have found by setting the destination and starting the journey on your phone before your get into Distractless Mode might give you some map functionality, albeit limited. Feel free to give it a try.

Can I still use Facebook?

No, not while driving. Distractless is aimed to stop drivers using all social media while driving.

What happens if I override the device?

A message will be sent to your nominated third party (and you will have to answer to them later).

What happens if my phone battery goes flat?

You can still start your car by holding your ignition on for 5-10 seconds and your car will
start. However, a breach will be recorded and a message will be sent to your nominated third party.

What happens if l want to make a call?

You should pull over, turn your car off, turn off Distractless, and then make your call.

How does my phone connect to my car?

Using your phone’s Bluetooth connection.

Can someone else’s phone connect to my car so they can drive it?

Only if they are on your account. This also gives you control over who drives your ca.

I am installing the device and I am having trouble getting it going.

See t he debugging flowchart below.

 

troubleshooting

Operation Guide

Congratulations on purchasing a Distractless device!

This guide will take you through the steps of using your Distractless device. If you have not already done so, please work through the Commissioning Guide before continuing, as this Guide assumes that you already have your Distractless device installed, that the app is installed on your phone and that your phone is registered with your Distractless account.

Step 1 – Launch Distractless app
Locate the Distract less app on your ‘phone and tap on it to launch it. When the application launches, you will see a screen that looks similar to the one below (left image for iPhone, and right image for Android phone):

step 1

Step 2a – Enable Airplane Mode & Bluetooth (iPhone)
If you have an Android ‘phone, skip to Step 2b.

Distractless uses Airplane Mode to ensure that you will not be distracted by ‘phone calls or any form of instant messaging while you are driving. The Distractless device in your vehicle uses your ‘phone’s Bluetooth connection to communicate. In order to enable both of these features on your iPhone, swipe up from the bottom of the screen, and refer to the image below. Tap on the airplane icon (on the left), and the Bluetooth icon (in the centre). Your screen should now look similar to the image below:

step 2

Skip to Step 3.
Step 2b – Enable Airplane Mode & Bluetooth (Android)
If you have an iPhone, skip to Step 3.Distractless uses Airplane Mode to ensure that you will not be distracted by ‘phone calls or any form of instant messaging while you are driving. The Distractless device in your vehicle uses your ‘phone’s Bluetooth connection to communicate.To enable Airplane Mode on your ‘phone, press and hold the power button until the menu pops up on the screen. Select the “Airplane Mode” setting.When you tap on the “Go Distractless” button on the app, if your ‘phone does not already have Bluetooth enabled, a message will pop up asking you to allow Bluetooth to be turned on (see screen shot below). Tap on “Yes” to allow this to happen.

step3

Step 3 – Drive Without Distractions
If all of the previous steps have been completed correctly, your ‘phone will now connect with the Distractless device in your vehicle. The screen will look similar to the images shown below:

step 3

Tap on the “Go Distractless” button. Now that you are in Distractless Mode, you are free to start your car normally, and drive with the confidence of knowing that you will not be distracted. Why not change your voice mail message to tell anyone who tries to contact you, that while you in your car, you will be driving in Distract less mode and that if they leave a message, you will call them back when it is safe to do so?

Once you have safely arrived at your destination, you can tap on the “Leave Distractless” button on your screen, as you can see in the screen shots below:

step 3.2

Step 4 – Remember to turn off Airplane Mode
Once you have left Distractless Mode, you will need to remember to turn off Airplane Mode on your ‘phone. The process is the reverse of what you did at Step 2 when you turned on Airplane Mode. This will restore your ‘phone’s normal communications functions.

step 4

Override Mode
There may be times when you do not have your phone with you, or the battery is flat, but you still need to be able to drive your car. Don’t panic!Distractless has a special mode that caters for -this circumstance. By holding your vehicle’s ignition key in the Start position for approximately 5 seconds, your car will start as normal.Note: When you use the override feature, a breach notice will be recorded in your Distractless account and an SMS will be sent to the account owner. Override mode should only be used in a genuine emergency. 

Commissioning Guide

This guide will take you through the steps of setting up your Distractless device so that you can use it with your phone.

Step 1 – Online Registration
Open a web browser on your computer and in the url address bar type:

manage.distractless.com.au

You should see a page that looks like the one below. Click on “Sign up” to create your ‘Distractless account.

comission step 1

Step 2 – Enter Your Details
You will be taken to a screen that looks like this:

step 2

Enter your details until the screen looks similar to the following image.

Click on “Sign Up” to continue.
Note: The phone number is the number that will be used to report any breaches. 

step 3

You should now see the following Account Verification page:

step 4

Step 3 – Account Verification
Check your E-mail for the verification E-mail that should be in your in box. Click on the link in the E­mail, which will verify your new account.

step 5

You have now completed the online registration for your new Distractless Account.

Step 4 – Enter Vehicle Details
Click on the “Return to Login” link on the Account Verification page, enter your login details similar to those shown below, and click the “Log In” button.

commision step 4

Once you successfully login, you will see a main screen that looks like this:

click here step 5

Click on the ‘+’ symbol to add new vehicle details. The entry screen will appear as below. Fill in the details, using a Name that will help you to identify the vehicle. The Device ID can be found on the label for your Distractless device. Make sure you enter the details exactly as they appear on the label, paying attention to upper and lower case letters. Click “Add” to complete the process.

step 5

You should then be returned to the main page that will show the vehicle you entered under the car icon, similar to this:

step 5 2

If you get more Distractless devices for other vehicles, you can add them under your account by clicking on the ‘+’ symbol and entering the Name and Device ID for each vehicle.Step 5 – Install phone app
From your phone, open a web browser and go to Google Play if you have an Android phone, or the app Store if you have an iPhone. Search for the Distractless app and install it onto your phone. There are handy links on our website, by going to:www.distractless.com.au and clicking on the “Using Distractless” menu option at the top of the webpage.Step 6 – Register PhoneOnce you have installed the Distractless app on your phone, launch the application to bring up the registration screen. Below are the screens that you should see for the iPhone (left) and Android phone (right).

commision step 6

The account/username and password are the E-mail address and password that were used to create your Distractless account at Step 2 above. The nickname or Phone Name is a “friendly” name to identify the individual phone that you are registering on.
Tap the “Register” “‘!ord (iPhone) or button (Android phone) to complete the phone registration process. When you return to your Distractless account, you will see any vehicles that you have configured in a column under the car icon, and all of the phones that have been registered under the people icon, similar to the page below.

step 6 2

Step 7 – Install Distractless Device
Once you have completed the registration process, you can arrange for the Distractless device to be installed into your vehicle. Completing these steps in advance will make it easier for you to drive your vehicle away from the auto electrician’s workshop.

Installation

To install the Distractless immobiliser device in your vehicle, the supplied cable harness needs to be connected as shown in the following diagram. The device can then be connected to the cable harness and then strapped in an appropriate location under the dashboard.

Note: We strongly recommend that the installation be performed by a licensed automotive electrician.

installation guide

Note: Break starter motor solenoid connection from ignition key to start motor solenoid and splice in Distractless unit. It is important that the Yellow cable is connected to the ignition key and the White cable to the starter motor solenoid.